And that's a wrap! 2017 has been CRAZY Ah-MAZING!!!!!! We can't wait to kick 2018 off with a bang. Until then, stay safe and make memories :-) Mxx _______________________________________________________________________ POSTAGE INFORMATION- Please allow up to 5-7 working days (excluding weekends and public holidays) for your order to be processed, packed and posted. We will not be held responsible for the time it takes Australia Post to deliver your package (2-20 days as per the Australia Post website via the standard service). Once your parcel is posted, it is out of our control. If you choose the Express Postage option, this DOES NOT speed up the processing/handling time. This is purely the service that is offered by Australia Post in regards to the actual postage of your item. Again, keep an eye on the tracking information that is sent via email. This tracking number will allow you to see the delivery of your parcel. By fulfiling an order with Kenzie Collective you have acknowledge this information and have made a purchase based on the postage information given. Once your package has been scanned into Australia Post, you will receive a confirmation email which will include your tracking information (Australian customers only). Kenzie Collective will not be held responsible for any lost items, once handed over to Australia Post. It is your responsibility to check the tracking information sent. It is NOT our responsibility to keep an eye on your parcel and send updates. If you have any questions in regards to the tracking of your parcel, please call Australia Post on 1800 101 318. If your parcel is returned to us as it has not been collected from an Australia Post depot/mail centre within the time frame detailed by Australia Post, it is YOUR responsibility as a customer to pay for the parcel to be resent. We are not held responsible for parcels that are not collected.